Privacy Policy

1. Who we are

This Privacy Policy explains how ISKAR Mühendislik Makina Taah. San. Tic. Ltd. Şti. (“ISKAR”, “we”, “us” or “our”), as data controller, processes personal data in connection with https://www.iskarltd.com/ (the “Website”) and enquiries submitted using the contact details published on it.

Address: Çavuşoğlu Mahallesi, Sanatkarlar Cd. No:17, 34873 Kartal / İstanbul, TürkiyeEmail: iskarltd@iskarltd.comTelephone: +90 216 488 8885

2. Information we collect and how we use it

We collect information directly when you contact us and automatically through the Website’s technical infrastructure and, with your consent, traffic measurement cookies.

Enquiries and business correspondence. When you contact us by email or telephone, we process the information you provide, such as your name, company, job title, business contact details and the contents of your enquiry. We use this information to respond to you, discuss your requirements and manage related business communications.

For general business enquiries, processing is based on our legitimate interest in handling communications, provided this does not prejudice your fundamental rights and freedoms, under Article 5(2)(f) of Turkish Personal Data Protection Law No. 6698 (“KVKK”). Where processing is necessary to enter into or perform a contract with you, Article 5(2)(c) applies.

Technical and security information. Website infrastructure may record technical information such as IP address, request date and time, requested page, browser information and error records. We use the technical records actually collected to operate the Website, diagnose faults and prevent misuse, on the basis of our legitimate interests under Article 5(2)(f), subject to your fundamental rights and freedoms.

Traffic measurement. With your consent, we use analytics cookies to understand how visitors use the Website and to improve its content and performance. The precise data collected and retention periods are described in Section 3. The legal basis for this processing is your explicit consent under Article 5(1).

Legal obligations and claims. Where necessary, we also process relevant records to comply with legal obligations or establish, exercise or defend legal rights, under Articles 5(2)(ç) and 5(2)(e), respectively.

Please include only personal information relevant to your enquiry.

3. Cookies and traffic measurement

Cookies are small files stored on your device when you visit a website.

The Website uses cookies solely for traffic measurement and analytics. We do not use advertising, remarketing or social media tracking cookies.

We use Google Analytics 4 (GA4), provided by Google, through the Google tag (gtag.js). Our analytics cookies help us measure visits and understand which pages visitors use.

GA4 processes pseudonymous browser and session identifiers, page views and associated timestamps, referring page information, browser and device information, and approximate geographic location. Additional interaction events depend on the measurement features enabled in our Analytics settings. According to Google, GA4 uses IP addresses at collection to derive location information and then discards them before logging; GA4 does not log or store individual IP addresses. This does not mean that all analytics information is anonymous.

Under Google's default settings, cookie expiry is renewed on subsequent visits. Browser restrictions may shorten the effective lifespan. Cookie expiry is separate from the period for which Google retains analytics data.

Analytics cookies are activated only after you choose to accept them. You may decline them and continue browsing the Website. Simply visiting or continuing to browse the Website does not constitute consent.

You can withdraw your consent or change your choice at any time through Cookie Settings. Withdrawal does not affect the lawfulness of processing carried out before it.

You can also delete stored cookies or block cookies through your browser settings. Browser controls are additional options and do not replace the Website’s consent controls.

4. Who receives your information

Where necessary for the purposes described above, personal data may be made available to:

• Authorised ISKAR personnel responsible for enquiries, Website administration or related business activities.
• Hosting, IT support and email service providers, to operate the Website and handle communications.
• The analytics provider identified in Section 3, when you consent to analytics.
• Professional advisers, where necessary to obtain advice or establish, exercise or defend legal rights.
• Competent public authorities, where disclosure is required by law.

Access and disclosure are limited to what is necessary for the relevant purpose.

5. International transfers

Google Analytics transmits measurement information to Google's infrastructure for processing and reporting. Google's infrastructure is distributed internationally; analytics processing may involve locations outside Türkiye.

Consent to analytics cookies does not, by itself, replace any separate legal requirements applicable to international transfers.

6. How long we retain information

We retain personal data only for as long as necessary for the purposes explained in this Policy and any applicable legal obligations or legal claims. When the relevant retention period expires and no lawful reason for continued retention remains, the information is deleted, destroyed or anonymised.

• Enquiry and correspondence records: [insert the confirmed period or specific retention criteria].
• Technical and security records: [insert the actual retention period].
• Cookie and analytics information: as specified in Section 3.

If an enquiry results in a contractual relationship, records needed for that relationship are retained according to the applicable contractual and legal requirements.

7. Security

We take appropriate technical and organisational measures to protect personal data against unlawful processing, unauthorised access and loss. No online system or method of transmission can be guaranteed to be completely secure.

8. Your rights

Subject to the conditions of Article 11 of KVKK, you may request to:

• Learn whether your personal data is processed and obtain information about that processing.
• Learn the purposes of processing and whether your data is used in accordance with those purposes.
• Learn the third parties to whom your data is transferred in Türkiye or abroad.
• Have incomplete or inaccurate personal data corrected.
• Have personal data deleted or destroyed where the legal conditions are met.
• Have relevant corrections, deletions or destruction notified to recipients of your data.
• Object to a result against you arising from analysis of your data exclusively through automated systems.
• Seek compensation for damage caused by unlawful processing.

Where processing is based on consent, you may withdraw that consent at any time.

For privacy enquiries, contact iskarltd@iskarltd.com. To exercise your KVKK rights formally, submit a written application to the postal address in Section 1 or use another method permitted by the Communiqué on the Principles and Procedures for Applications to the Data Controller. Email applications may be submitted from an email address previously provided to us and recorded in our systems, in accordance with that Communiqué.

We may request information necessary to verify your identity. We will respond as soon as possible and within 30 days, subject to applicable law. Your right to complain to the Turkish Personal Data Protection Board, subject to the statutory procedure and time limits, is preserved.

9. External websites

The Website may contain links to third-party websites, including map services. If you follow a link, the relevant third party’s privacy and cookie practices apply to its website. Please review its policies before providing information.

10. Changes to this Policy

We may update this Policy to reflect changes to our practices or applicable requirements. The current version will be published on this page with an updated date. Where a change requires fresh consent, publication of an updated Policy will not substitute for obtaining that consent.